Share Paper: Factors of Student Satisfaction in Online Teacher Education Programs

  1. Eunjoon Um, Fordham University, Graduate School of Education, Online Learning Team, United States
  2. Veronica Szczygiel, Fordham University, Graduate School of Education, Online Learning Team, United States
  3. Yimeng Li, Fordham University, Graduate School of Education, United States
  4. Xueyi Luo, Fordham University, Graduate School of Education, United States
  5. Lynn Hooley, Fordham University, Graduate School of Education, Online Learning Team, United States
Tuesday, April 12 2:25-2:45 PM Tidepool 5

Abstract: This case study aims to investigate learner satisfaction in an online teacher education program and to explore the major factors that affect student satisfaction in their online learning experience. During the academic years of 2019-2021, survey data was collected from the students enrolled in online Master’s of Science in Teaching (MST) programs at a large private university in the northeastern U.S. This study will (1) identify essential factors affecting online student satisfaction; (2) analyze the data to understand the strengths and weaknesses in the administration of the program; and (3) develop specific strategies and improvement plans that will benefit the ...