Using Virtual Reality in Online Workforce Development of Staff at a small non-profit organization
Abstract: This qualitative case study examined the perceptions of implementing virtual reality in online workforce development. Professional development is vital, yet costly. Examining learner perceptions of using VR for workforce development may provide insight into a cost-effective way to develop talent. Nine participants from a small non-profit organization were able to participate in a brief public speaking training using VR headsets provided by a small dissertation completion grant awarded to the researcher. Participants were able to observe their recorded sessions and then share their perspectives through interviews. The following research questions were constructed to guide the study; How does the incorporation of virtual reality affect the quality and effectiveness of an online workforce development program? This overarching research question was further developed in the following sub-question: How do staff at a local non-profit perceive utilizing virtual reality as part of an online workforce development program to impact learner satisfaction? Findings indicated a positive impact as participants shared ways that public speaking VR training demonstrated aspects of active learning, positively impacted their satisfaction as a learner, and ultimately contributed positively to the quality and effectiveness of the online workforce development program.
Presider: Lih-Ching Chen Wang, Cleveland State University