Wednesday, March 20
10:45 AM-11:15 AM
PDT
Melrose 1

Helping Online Students Be Successful: Student Perceptions of Online Teacher and On-site Facilitator Support

Full Paper ID: 54227
  1. aaa
    Jered Borup
    George Mason University
  2. Chawanna B Chambers
    George Mason University
  3. Rebecca Stimson
    Michigan Virtual Learning Research Institute

Abstract: : In the United States, K-12 online course enrollments have grown dramatically in the past 20 years. Although online courses provide students access to flexible learning options that are unavailable in their brick-and-mortar school, the flexibility inherent in online learning also makes it difficult for students to complete their courses. In an attempt to better support their students and reduce online course attrition rates, some brick-and-mortar schools provide their online students with an on-site facilitator who helps to facilitate student learning. In fact, Michigan brick-and-mortar schools are required by legislation to provide their students who are enrolled in an online course with an on-site facilitator. However, little is known about how students perceive the support provided by their on-site facilitator and online teacher. For this report, we conducted eight focus groups with 51 students and asked students in the focus groups to share their perceptions and experiences regarding their online teachers’ and on-site facilitators’ efforts and interactions with them.

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