Share Paper: Techstarter: Crowdsourcing Technology Needs

  1. Jim Twetten, Iowa State University, United States
  2. Jacob E. Larsen, Iowa State University, United States
Thursday, March 5 11:50 AM-12:10 PM Amazon R

Abstract: A rapidly increasing number of requests for software, learning management system (LMS) tool integrations, and classroom hardware installations was overwhelming academic support staff at Iowa State University (ISU). To address this problem ISU academic support staff released a locally developed site called “Techstarter” (http://techstarter.its.iastate.edu/) in January 2014. This community crowd-sourcing site is intended to provide a process for suggesting new and emerging technology tools and experimentation. We will discuss the process of conceptualizing and building the Techstarter website, issues of encouraging and managing user interactions with each other and with Techstarter monitors. In addition, we will cover the challenges relating ...