W1: Technology-mediated Holistic Advising Supports Retention
Technology-mediated Holistic Advising Supports Retention
Mercer County Community College in New Jersey has transformed its organizational structure, business processes and mechanisms to create a new shared model of student success that focuses on identifying and serving student cohorts. This new model uses technology to better understand who their students are and develop flexible, dynamic structures to meet the ever-changing needs of their students and anticipate future trends.
This session will review how it works, what technology is used, how it has exponentially increased our student outreach, challenges, benefits, and what's next.