Abstract: This study investigated how Web 2.0 technology is used in higher education. The sample consisted of faculty who self-identified as either a user or non-user of Web 2.0 technology, and students who were enrolled in courses of faculty who self-identified as a user of Web 2.0 technology. This study’s findings suggest that Web 2.0 technology was not consistently used for purposes for which they were intended, such as for collaboration or student-centered instruction, but were used to replicate other forms of technology. While this study’s research questions can not be accurately answered, results suggest that focus should be placed on adjusting pedagogy when utilizing Web 2.0 tools for instructional purposes.