The Effect of Student Interactions and Internet Self-Efficacy on Satisfaction in Two Synchronous Interwise Course Sessions
Abstract: Interaction has been recognized as an important factor which influences student satisfaction in distance learning environments. Internet self-efficacy, which refers to one’s belief in performing Internet related actions, was assumed to be a factor which might have an impact on the satisfaction of online learners since online courses require learners to possess a certain level of Internet-using skills to successfully complete online courses. This study intended to investigate student perceptions of interactions with their instructor and fellow students, Internet self-efficacy, and satisfaction in two synchronous sessions offered through the use of Interwise web-based conferencing tools. The results revealed that learner-learner and learner-instructor interactions were significant predictors of student satisfaction while Internet self-efficacy was not significantly contributing to satisfaction.