Impact of Course Quality on Student Academic Performance

ID: 53357 Type: Full Paper
  1. Cassandra Shaw and Kathleen Irwin, American Public University System, United States
  2. Thomas Schaefer and Chad Patrizi, American Public University, United States

Tuesday, October 16 10:15-10:45 AM

Robert Williams, Arkansas State University, United States

Quality was thought to be an important factor in the delivery of online courses. Quality is defined as "a high level of value or excellence" by Merriam Webster (Quality, 2016). Through this research, a quality pre-assessment in the business, economics, entrepreneurship, and marketing courses was conducted, course corrections initiated through an intervention, and a post- assessment of the quality in the same courses was conducted. Data was compared to student grade point average (GPA) data to see if improvement had been made in the average grade level. Quality was measured using a Course Quality Rubric, which scored quality in various categories including announcements, syllabus, lessons, assignments, forums, technology/media, lessons, and tests/quizzes. This study was an attempt to document the effects of quality within an online learning environment on the performance of the student.


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