Development of an Evaluation, Measurement & Assessment Operative Performance Rating System for Health Practitioners
The user experience can be examined through critical evaluation which involves several tenets of human-computer interaction (HCI) namely; the global assessment of technology, tasks, contexts and interface design. Similarly, in the medical field, operative performance is important for traditional resident surgeons who engage in critical evaluation which involves global assessment including clinical performance, professional behavior, technical skill, and the number of procedures performed. This case study describes how HCI and Surgery ‘crossed borders’ to interact and engage in the design and development of a web-based pilot application called Personal Best Surgery. We discuss the design characteristics needed to deliver an operative performance evaluation application and provide evidence of effective outcomes which can be demonstrated from users who participated in the online system.