The meaning of quality in an online course to administrators, faculty, and students

ID: 49936 Type: Full Paper: Journal Publication
  1. Esther Smidt, Rui Li, Jennifer Bunk, Timothy Kochem, and Ashley McAndrew, West Chester University, United States

Tuesday, November 15 10:00-10:30 AM Location: Edison F View on map

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Abstract: The purpose of the present study is to understand administrator, faculty, and student perceptions of quality in distance education courses. We explored the following research question: What is the meaning of “quality” in an online course to administrators, faculty, and students? Survey data from 10 academic administrators, 113 online faculty, and 349 online students from 2 midsize public universities in the Mid-Atlantic region of the United States was utilized. Qualitative data analysis revealed the top 7 quality features, as ranked by number of references. Our results also revealed discrepancies among the rankings of the 7 quality features among administrators, faculty, and students. The researchers suggest that these findings should be considered and reflected on in online course design, online teaching strategies, and online student support.


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