W2: Considering User Experience: Developing and choosing tools to enhance online learning
Christian Rogers, Indiana University-Purdue University Indianapolis (IUPUI), United States
Monday, November 14 1:30 PM-5:00 PM
Many websites, learning management systems and apps are available today for communication, delivery of content, interactivity and assessment in educational scenarios. While pedagogical methods are more than likely considered when developing these tools, many times user experience falls through the cracks both for the student and the instructor. Both faculty and students are often left frustrated and unable to find content which can leave these tools useless to the user. This workshop tells the story of bloated interfaces and cumbersome navigation and why it is pedagogical principles, usability and user experience that is needed when developing and evaluating these tools for learning. We will look at principles of design and user experience and tools for design, prototyping and testing. Topics that will be covered will be persona creation, tools for design and prototyping and ways to test user experience before unleashing a tool to the masses.
At the completion of this workshop, participants will be able to do the following:
- Understand the problem with current application interfaces
- Describe user experience design
- Define the difference between usability and user experience
- Define at least three principles of design when considering user experience
- Apply five best practices for user experience when developing content for online learning
- Develop a persona for users of a learning tool
- Evaluate tools for the creation of learning tools
- Evaluate tools for user experience testing
The Current Problem:
More tools in the online learning environment are available today than have ever been before. With these tools comes many opportunities for communication, delivery of content and options for assessment. But with options comes the issue of bloated interfaces and a struggle to find information which can often lead to a poor experience for the student and faculty member. Faculty who are evaluating whether to use a tool and designers who create them must consider not just pedagogical principles but also the beautification of the environment and the experience for the user. If a student cannot easily access a function, discussion board, video etc. they often will not do the assigned project. If a faculty member find a tool, web interface, or app hard to use, it will not be adopted. We will look at the current problem with many tools that are being used in education and why user experience must be considered when evaluating and using these tools.
Introduction to User Experience:
We will introduce to the topic of user experience and how it how it evolved from usability. Participants will be able to understand why it is important to consider pedagogical principles, usability and user experience when considering the selection of tools and also the creation of them.
Best practices in user experience design:
Participants will obtain a primer on the difference between usability and user experience. The seminar will also provide examples of both a strong user experience and a poor one and how best practices in user experience can aide stakeholders in their decision making for course related tools. We will look at current best practices in design and user experience testing and how each of these practices can be applied when creating elements as a part of a hybrid or online course.
The User Experience Design Process:
Participants will gain a basic overview of the user experience design process, from personas to wire framing, prototyping and front end design.
Tools for Design:
We will investigate tools for the creation of front-end design that can be used in a hybrid or online environment. Attendees will also learn about tools they can use to aide in the creation of platforms for both design and user experience testing.
Tools for Testing:
We will review and evaluate tools to test user experience and how each of these tools can be used
Framework for Evaluation:
Participants will gain an understanding of things to consider when evaluating current tools for use in a course, whether it be face-to-face, hybrid or online.
Basic knowledge of computer use, basic design skills
Christian Rogers received his Bachelors of Science in Visual Communications Technology and a Masters of Education in Career & Technology Education at Bowling Green State University (BGSU). He later went on to receive his Ph.D. at the University of Toledo in the field of educational technology with a focus in media production. While earning a Ph.D, he was a Lecturer & Academic Advisor in the Visual Communication Technology program at BGSU, teaching courses in cross-media integration and overseeing the video production track. Currently, he is an Assistant Professor in Computer Graphics Technology in the Purdue School of Engineering & Technology at Indiana University Purdue University Indianapolis (IUPUI). He teaches courses in the fundamentals of video production to advanced motion design and conducts research in the area of media theory, experiential learning and human-computer interaction in the area of STEM education. His industry experience is quite diverse, with over thirteen years in the visual communications field, having worked for many different organizations and institutions as an instructional designer with Great Seminars Online, marketing with DayMark Safety Systems and Century Marketing and technical direction with Cru Inc.
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