Challenges of Using Massive Open Online Courses (MOOCs) in the Workplace (Literature Review)
Abstract: Massive Open Online Courses (MOOCs) have been proven to be effective in higher education and the workplace. Based on 21st century needs, MOOCs can address training and development in the workplace, particularly, and they could be one of the solutions for employee training and overcoming barriers to professional improvement. This paper aims to present the common challenges facing the use of Massive Open Online Courses (MOOCs) in the workplace. It will analyze the previous literature that examined the use of MOOCs in the workplace by describing MOOC and its definitions and presenting the possibilities of MOOCs for professional learning. These MOOCs allow workers to interact globally and have various new experiences. In addition to other characteristics, MOOCs have flexibility, modularity, customizability, accessibility, and affordability. Based on that, this paper will demonstrate successful practices for MOOCs in the workplace. The paper also highlights the factors affecting the success of MOOCs in the workplace. Finally, it summarizes the challenges that prevent MOOCs from being used in the workplace, which are lack of credentialing through MOOCs, low preference among employees, and lack of social learning.