Wednesday, June 26
2:45 PM-3:15 PM
CEST
De Dam 1

Improving the Quality of Online Discussion: Role-Playing Online

Full Paper: Practice Based ID: 54980
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    Jackie Kim
    Georgia Southern University

Abstract: This study investigated an instructional strategy to increase engagement of a collaborative role-play online discussion where students assume different roles. This study is aimed at assessing the quality of interaction by means of Interaction Analysis Model (IAM) for examining social construction of knowledge and of learning experiences of teachers during computer conferencing designed to learn problem-solving skills. After analyzing the progress of the entire discussion transcripts, this study found that the role-play discussion constructed better knowledge socially and improved the higher mental operation. The threaded discussion postings from four structured online debates showed that the algorithmic format of problem-solving steps promoted and were closely interrelated to five phases of IAM. The study also found that this problem-solving exercise through computer-mediated communication helped teachers be equipped with a frame of reference to the problems, which resulted in helping teachers to establish boundaries, name problems, form opinions, and uncover solutions (Entman, 1993; Goffman, 1974). This study will benefit online instructors as well as instructional designers who strive to find ways to make online discussion engaging.

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