When Robots Talk - Improving the Scalability of Practical Assignments in MOOCs Using Chatbots
Abstract: Massive Open Online Courses (MOOC) have evolved into a standard educational offer. However, due to limited resources, the individualized provision and evaluation of practical assignments in MOOCs is still a major challenge. The following paper offers insights on how chatbots can help to overcome this limitation by improving the scalability of practical assignments. To do so, we look at available individualization options for assignments and review the documented usage of chatbots in eLearning literature. Further, we report on our findings from a case study, in which we developed, tested and evaluated a chatbot prototype that generates individualized interview experiences for students.
Presider: Ann Stevens, TAFE Queensland Gold Coast