Enhancing student, customer and staff experience with virtual and mixed reality
Abstract: Virtual Reality (VR) technology not only can provide an immersive experience but also can reduce or eliminate risks and costs associated with conducting training and demonstrations in an actual environment. Working collaboratively with the Orora Fibre Packaging Company, located at Rocklea, Australia, a group of students from the University of Canberra had the opportunity to develop two VR applications for the company to enhance their customer and staff experience. The first application is a VR Tour of the Rocklea site to showcase and provide the immersive experience of the world-class facility. The second application is a VR training video introducing safety features of an Automatic Tray Forming Machine and its basic operation. Both applications were made available for viewing on mobile phones using VR headsets. Future work will analyze the usability of gamification and Mixed Reality (MR) technology in the similar context.
Presider: Douglass Scott, Waseda University