Share Paper: Application of Eye Tracking Technology as a Self-Evaluation Tool in the Training Program of Future Online Tutors

  1. Gergely Rakoczi, Vienna University of Technology, Austria
Tuesday, June 28 1:30 PM-2:00 PM Junior Ballroom D

Abstract: Future online tutors are facing an increasing need of using interactive tools in their everyday tutoring tasks. The online moderation and communication processes hereby are becoming more and more demanding. Many training programs of online tutors therefore include special training to exercise personal skills. Examples for these trainings are exercises with web-conferencing tools. Feedback hereby is mainly given by the trainers based on their observations and (if at all) in form of simple screen recordings. The potentials of self-evaluation are often limited. The ongoing case study of this paper tries to improve feedback by introducing eye tracking technology. This paper ...