Share Paper: Analyzing Education Consultants’ Perceived Quality of Adobe Captivate Training Through an Integrated Structuration Model of Technology

  1. Aubrey Taylor Rieder, University of North Texas, United States
  2. Amy Goodman, University of North Texas, United States
  3. Scott Moran, University of North Texas, United States
Monday, October 26 10:40 AM-11:05 AM Room 2

Abstract: Companies around the world have adopted eLearning to train new employees and expedite onboarding. Corporate culture dictates how eLearning is administered to train new employees, illustrating Giddens’ (1984) duality of structure. The proposed Integrated Structuration Model of Technology outlines a mechanism through which employees can articulate the ways they interpret meaning in the eLearning training they receive. In this report, NetSuite’s method of training new Education Consultants (ECs) to use Adobe Captivate is considered. Specifically, the purpose of this study is to examine the ECs’ perceived quality of the training they received on Adobe Captivate, their opinions on using Adobe ...